Delivery Policy

Last Updated: November 9, 2026

How To Order

Order by phone at 1-866-797-2424, online at dialabottle.com, or on the Dial a Bottle Mobile App.

Delivery Area

We deliver across Ontario, including Toronto, Ottawa, Hamilton, London, Kingston, Barrie, Kitchener-Waterloo, Burlington, Oshawa, Niagara Falls, and more.

Delivery Time

Fast Same Day Delivery — usually under 60 minutes.

Delivery may take longer than 60 minutes during traffic, bad weather, long store line-ups, road closures, vehicle breakdowns, or other unavoidable circumstances.

Delivery Fees — Based On Your Postal Code

Delivery fees are different for every city and are based on your location.

When you click on a product, you will be asked to enter your postal code. Once you enter your postal code, we will show you the exact delivery fee for your address before you check out.

There are no hidden fees. You will see your delivery fee before you place your order.

What We Deliver

Beer, wine, liquor, coolers, and convenience store items — all in ONE delivery.

Prices are subject to change without prior notice.

Payment Methods

You pay when your order is delivered. Your driver accepts credit cards (Visa, Mastercard, and more), debit cards, and cash at the door.

Age Verification

All deliveries require valid government-issued photo ID proving you are 19 years of age or older. We do not sell or deliver alcohol to anyone under 19.

If valid ID cannot be provided, the order will not be delivered.

Please Check Your Order Before Accepting

Please check your order at the door before accepting delivery. See our Return & Refund Policy for full details.

Questions?

Dial a Bottle is 100% Canadian owned and operated. Headquartered in Burlington, Ontario. Serving Ontario since 1967.